Displaying enriched transactions
Transaction descriptions are often long, cryptic and not designed to be read by humans - showing customers enriched transactions is one of the easiest ways to improve your digital channels and increases your customer's ability to recognize transactions by 47%.
Displaying Transactions
The suggested_description
and suggested_logo
fields are derived from the enrichments that have been run against the transaction. The purpose of these fields is to inform Clients of how Bud suggests transactions should be shown to customers to give the best possible experience. They strike a balance between visual cleanliness and comprehensibility. The suggested_description
is a required field and will always be populated, whereas the suggested_logo
is optional and will not be present in the response if we haven't found a merchant or processor match in our database. Therefore, clients are advised to implement logic to handle dealing with transactions where Bud is unable to provide a logo.
Please note whenever showing a transaction to a customer, Bud would always advise Clients to let a customer 'click in' to the transaction in order to be able to see more information including the full transaction description.
Displaying Totals
If you want to allow your customers to review their spending, it's best to do so by grouping transactions by categories or merchants, this can easily be achieved by using our Category Totals, or Merchant Totals endpoints. If you would like to compare spending in a category over time this can be achieved by calling the Category Totals Trends endpoint.
When displaying these totals back to customers there are a few design principles that we recommend you follow:
- If displaying merchants or l2s you should also include a search bar
- Categories or merchants should be ordered by the total spent (typically over the last 30 days or current month)
- Categories that don't have any transactions should be hidden behind a 'see more' to avoid cognitive overload
- Some customers find it valuable to see the number of transactions within each group
- Business is a more customer-friendly term than merchant
Updated about 1 month ago