Error responses

Response Style Properties

Field	Description	Properties
operation_id	A descriptive enough string that is linked to the operation/feature.	A `required` snake case `string`
code_id	A descriptive enough string that is linked to the reason for the error.	A `required` snake case `string`
message	An actual user friendly error message.	A `required` `string`
metadata	Contains endpoint specific additional information.	An `optional` JSON `object`
errors	A data-set that is relevant to the error.	An `optional` JSON `object`

Client Error Responses

The description and the listed status codes below indicate that the action requested by the client was not successfully processed due to apparent client errors in the request.

The client errors will have status codes in the 400-499 range and have relevant response content where required.

Generic Client Error Responses

Error Code	Cause	Response Body
401	Token Expired	`{"operation_id":"unknown","code_id":"token_expired","message":"The provided token is expired or is not valid."}`
401	Token Invalid	`{"operation_id":"unknown","code_id":"token_invalid","message":"An invalid token was provided."}`
401	Customer Not Found	`{"operation_id":"unknown","code_id":"customer_not_found","message":"The customer in the request was not found."}`
401	Unauthorized Scope	`{"code_id":"unauthorized_scope","message":"The provided token does not have the required permissions for this endpoint.","operation_id":"unknown"}`
401	Unauthorized	`{"operation_id": "unknown","code_id":"unknown","message": "Unauthorised request","errors": {}}`
404	Not Found	`{"operation_id": "unknown","code_id":"unknown","message": "Route or resource not found","errors": {}}`
405	Method Not Allowed	`{"operation_id": "unknown","code_id":"unknown","message": "Method not allowed","errors": {}}`

List of Code Ids

Name	Description
failed_validation	Occurs when a request validation process fails.
invalid_login	Occurs when insufficient login credentials were provided.
resource_not_found	Occurs when a requested record or a feature was not found.
unique_constraint	Occurs when a request tries to create an existing record in database.
task_not_found	The specified task could not be found.
account_not_found	The specified account could not be found. Please check the account identifier is correct. The account might be closed or suspended.
internal_error	An unexpected internal error.
internal_timeout	A task had timed out.
internal_transient_error	An unexpected transient internal error.
request_validation	Occurs when a request validation process fails.
auth_denied	Authorisation process cancelled.
auth_expired	The authorisation url has expired. Please generate a new one to continue.
connection_not_found	No active connection with the provider
connection_expired	The connection consent has expired. re-authentication required
connection_revoked	The connection consent has been revoked. Re-authentication required
connection_status	The connection consent is in the wrong status to perform the action.
connection_permission	The connection consent does not have the required permissions for this resource
provider_not_found	Unknown provider
provider_failure	The provider has had an unexpected failure
provider_timeout	The provider has taken too long to respond.
provider_maintenance	The provider is temporarily unavailable due to maintenance
provider_request_limit	The provider rate limit has been exceeded
provider_endpoint_unimplemented	The provider has not implemented this endpoint
provider_endpoint_deprecated	The provider has deprecated this endpoint
provider_reauthenticate	The provider has deemed this consent needs to be reauthenticated.
token_expired	The provided oauth bearer token is expired, or was invalidated. A new one should be requested.
token_invalid	The provided oauth bearer token is not valid. A new one should be requested.
customer_not_found	The provided customer ID could not be found.
unauthorized_scope	The provided oauth bearer token does not have sufficient scopes to access the requested endpoint. Please contact Bud Support.

Examples

400 Bad Request

Returned after a failed attempt to create a new resource by passing invalid data to POST /resources.

After trying to create a new resources by passing invalid data to POST /resources.

{
  "operation_id": "resources_post",
  "code_id": "failed_validation",
  "message": "Invalid request payload.",
  "metadata": {},
  "errors": {
    "name": "This value is required.",
    "email": "This value is invalid."
  }
}

Server Error Responses

The server errors will have status codes in the 500-599 range. The server errors will look very much like the "Client Errors" but will contain bare minimum information attached to them.

Generic Server Error Responses

Error Code	Cause	Response Body
`500`	Internal Server Error	`{"message": "An error occurred while processing your request"}`
`503`	Service Unavailable	`{"message": "Service unavailable"}`

In the case that you receive a 5XX response please retry your request and if the problem persists please raise a support request.

If you have any questions, please contact us via the chatbot (bottom-right of screen 👉) or via a support request or check our FAQs.